Business Analysis

Softpalms have been proactive in the implementation of structured processes which ensure smooth and clear communications processes between us and our customers. This is why we have been able to achieve the highest standards of quality when it comes to custom software development.

The software development lifecycle is usually a long and complex affair. From the very first stage of fact-finding and requirements analysis, our consultation process enables us to clearly understand and define your needs whether or not you have issued a formal RFI document. Very often our clients begin with a vague concept which we then help to develop into a clear software requirements specification.

Following that a dedicated Project Manager will be appointed to work closely alongside you to ensure that you get the very best from our team of Business Analysts, Technical Architects, software testers, Q.A. specialists and programmers.

All Softpalms software development processes comply with industry standards (ISO 9001, ISO 12207), and are guided by process best practices (RUP, MSF, Scrum and XP). Agile is our preferred methodology but we will work closely with you whichever methodology you decide to choose. We pay meticulous attention to detail, especially our reporting procedures including detailed monitoring of progress and formal feedback so you are kept up to date every step of the way.

This way we achieve your quality standard requirements and avoid overrunning budgets and delays in the deadlines of your software development projects in a rich application design that enables value and lasting results.