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customers are able to submit support tickets and the staff has a nice
web based interface to reply to and manage tickets. Features include
multiple staff logins, categories, powerful ticket search functions,
easy-to-use web interface and more. |
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This provides the back bone for other web solutions like: Data Acquisition system, online result management system. This frame work can be configured to accomodate other various applications. Starting from simple applications like online registrations, to extended applications like an intranet.
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It's
a system of integrated web applications developed in PHP. Features
include Membership, Result Checking and Publishing, Polls, Contents
Publishing, Search, GuestBook, Admin Site,
Online Library,
Etc. It's one of the biggest project of softpalms.
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This allows owners of this application to send e-letters. it collects the information from the user, embeds it into a template and sends the mail as an html email. The email system can be configured to use database, text file or manually entered. The user simply fills a form and with one click, all is done. It sends to as much as 100, 000 subscribers in a minute. If database is used, subscribers can opt out of the mailing list from one click inside their email.
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